Which organization coordinates airport operations during incidents?

• A. Fire Department
• B. Security
• C. AOCC
• D. Maintenance

Answer: (C)

During incidents, a single coordinating hub is needed to bring together all response teams and keep airport operations running safely. The Airport Operations Control Centre, or AOCC, serves as that central hub. It monitors the situation, activates and allocates resources (fire, security, maintenance, air traffic control, ground services), and maintains communications with airlines, authorities, and the incident command. This integrated command enables quick, coordinated decisions to manage safety, passenger flow, and ongoing operations.

The Fire Department handles firefighting and life safety responses; Security controls access and protects people and facilities; Maintenance fixes infrastructure and equipment. These functions are essential, but they don't coordinate all airport operations during an incident the way AOCC does.